Understanding Your Lab Results
You ordered the test. You got the results. Now what? Here's what you'll receive, what it means, and what to do next.
Who This Is For
This guide is for anyone who has received lab results through JustLabs and wants to understand what they mean, how to interpret reference ranges, and when to consult a healthcare provider.
How Results Are Delivered
After your blood is drawn and processed, your results are delivered securely to your JustLabs account. Here's what to expect:
Email notification
You'll receive an email as soon as your results are ready—often within a few business days after your lab visit.
Secure online access
Log in to your account to view, download, and print your results. Everything is accessible from any device.
PDF format
Results are provided as a downloadable PDF—the same format used by hospitals and clinics. Easy to save, share, or print.
What's Included in Your Results
Your lab results document includes:
Your measurements
Actual values for each biomarker tested (e.g., TSH: 2.1 mIU/L)
Reference ranges
The typical range for each measurement, so you can see where your results fall (e.g., Reference Range: 0.4 – 4.0 mIU/L). Reference ranges are included for context, and out-of-range values are clearly flagged.
Flagged values
Results outside the normal reference range are typically marked as High or Low for easy identification
Test methodology
Technical details about how the test was performed (for healthcare provider reference)
What JustLabs Does Not Provide
To be clear about what we do—and don't do:
We provide:
- • Access to lab testing
- • Clinician-authorized lab orders
- • Secure delivery of your results
- • Results in a format you can share with any healthcare provider
We do not provide:
- • Medical diagnosis
- • Treatment recommendations
- • Prescription medications
- • Ongoing medical care
JustLabs is not a medical practice. We facilitate lab testing; interpreting results and deciding on treatment is between you and your healthcare provider.
When to Talk to a Clinician
Consider consulting a healthcare provider if:
Results are outside normal ranges
A doctor can explain what abnormal values might mean for your specific situation
You're not sure what your results mean
Reference ranges are helpful, but context matters
You want to take action
If results suggest a condition that needs treatment, you'll need a provider to prescribe medication or recommend next steps
Results are unexpected
If something doesn't match how you feel, a doctor can help investigate further
Your primary care physician, specialist, or telehealth provider can review your results and provide personalized guidance.
Sharing Results With Your Doctor
Your results PDF is designed to be shared with any healthcare provider. You can:
Email it directly from your account
Print it and bring it to your next appointment
Upload it to your patient portal
Reference it during a telehealth visit
Many patients use JustLabs to get testing done before or between regular doctor visits, then share results for follow-up care with their personal physician.
Frequently Asked Questions
Will someone explain my results to me?
JustLabs provides your lab results with reference ranges so you can see how your values compare to typical ranges. However, we do not provide medical interpretation or advice. For personalized explanation of what your results mean, consult with a healthcare provider.
Can I share my results with my doctor?
Absolutely. Your results are yours. Download the PDF and share it with any healthcare provider—your primary care doctor, specialist, or telehealth clinician. The format is the same as what they'd receive from any other lab.
What if my results are abnormal?
Results outside the reference range are flagged as High or Low. This doesn't always indicate a problem—many factors affect lab values. If you have abnormal results, schedule time with a healthcare provider to discuss what they might mean for you.
How long are my results available?
Your results remain accessible in your JustLabs account. We recommend downloading a copy for your personal health records.
Can I order follow-up tests?
Yes. You can order additional tests at any time through JustLabs. Many people retest after making lifestyle changes or following treatment to track progress.
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